Help Centre

How can we help you?

What do I do if I am unable to sign up to a goal?

If you are unable to sign up to a goal please follow these steps:

1) Have you already signed up to 3 goals. We have a maximum amount of 3 you can par-take at one time

2) Have you got the most up to date app version - check your app store for any app updates

3) Sign in and out of the the app to see if you can join a goal.

 

If none of these work please email into our customer care at support@hbme.co.uk and provide the following information:

1) What is the app version you are using

2) What device you are using the app on (iPhone/Android)

3) Please screen shot or video of the issue you are experiencing

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