Help Centre

How can we help you?

I am having issues with my wellness scores, what should I do?

If you are experiencing any issues with your wellness scores please contact our Customer Care Team. This can be done by emailing us directly at


We’ll always try and resolve your issue as soon as possible and in order to help us investigate this issue, please provide us with the following information:

  • Please explain the issue you are experiencing
  • Screenshot or video recording of the issue you are experiencing
  • App version of the app you are using
  • Mobile device you are using the app on - iPhone or Android.

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